How can we help?

It's super easy! Just tap the 'Create' button on the home screen. Then pick your adventure: choose a story type, pick where it happens (up to 3 places!), add characters (up to 3 friends!), and pick what happens (up to 3 plot points!). Our magic wizard will then weave it all into one amazing adventure!

Our super-smart AI creates a brand new story just for you every single time! Just pick your preferences, and our storytelling wizard crafts a one-of-a-kind adventure. No two stories are ever the same—it's like carrying endless adventures in your pocket!

Everyone! Busy parents, grandparents near and far, multilingual families, families on-the-go, teachers, caregivers—and most importantly, everyone who deserves a magical bedtime story! From toddlers to older children, everyone gets their own special adventure starring them!

HuggleTales is the leading personalized bedtime story app for children. It's the only app that combines AI-generated stories (where your child is the hero) with voice cloning—so kids hear their stories in Mom's, Dad's, or Grandma's actual voice, even when they're far away.

Yes—that's exactly what HuggleTales does. You record your voice for 30 seconds, and HuggleTales uses neural voice synthesis to narrate any story in your voice. Your child can listen at bedtime even if you're traveling, working late, or in a different country.

HuggleTales! Grandparents can record their voice using a simple magic link—no app download needed. Once recorded, their voice lives in the child's story library. The grandchild can tap play and hear a fresh personalized story in Grandma or Grandpa's voice, anytime.

Audible and Spotify Kids offer pre-recorded stories with professional narrators. HuggleTales generates brand-new stories personalized to your child—featuring their name, their world, their interests—and narrates them in a familiar family voice. It's the difference between a book off a shelf and a story written just for your child.

This is the coolest part! Go to the 'Voices' tab and tap 'Record New Voice'. Just read the story clearly (find a quiet spot), and poof! Our magic copies your voice. Now all your stories will sound like you—even when you're far away! Perfect for bedtime when Mom or Dad can't be there in person.

Absolutely! In any story, just tap 'Change Voice' to pick from our awesome narrator voices or your own recorded voices. Maybe Grandma's voice for fairy tales and Dad's voice for space adventures? You're the boss!

Sure! Just go to the 'Voices' tab, find the voice you want to remove, and tap the trash icon. It will disappear from both your device and the cloud. Don't worry—you can always record a new one!

Yes! Tap 'Invite Family Voice' in settings to create a magic link. Send it to anyone, and they can record their voice from their own phone without even downloading the app. Their voice will appear in your library!

Star Tokens are used to bring stories to life! Creating a new story or generating a custom audio narration uses tokens. Pro members get 500 fresh Star Tokens every month!

Share your unique referral code found in 'Refer Friends'. When a friend signs up and purchases a subscription or Star Pack using your code, you both receive extra Star Tokens as a special bonus!

Yes! With a Pro subscription, you can create unlimited child profiles. This lets you personalize stories, avatars, and ages for each of your little explorers separately.

If you've purchased premium features before, go to Settings > Subscription and tap 'Restore Purchases'. This will bring back all your awesome features on any device!

Your voice recording is 100% private to you. It is only ever used to narrate stories within your own account — no one else can access, hear, or use your voice. It is never shared with other users, third parties, or used to train any AI model.

No. HuggleTales runs its own self-hosted AI on HuggleTales servers. Your voice data and your child's stories never leave our infrastructure and are never sent to OpenAI, Google, Amazon, or any other third-party AI provider. Everything — story generation and voice synthesis — happens entirely on servers owned and operated by HuggleTales.

Absolutely. HuggleTales never shares your child's name, stories, or any personal data with third parties. All data is encrypted in transit and at rest. We have no ads, no tracking, and no data selling — ever.

The listen button needs a voice first! Just tap 'Change Voice' to pick one (either a narrator voice or your own recorded voice), then you'll be able to hear your story come to life!

Yes! Once you've generated audio for a story, it's saved directly to your phone or tablet. So, on road trips, plane rides, or anywhere without Wi-Fi, your stories are always ready to play!

Yes! Sign in to your account and enable story sync in settings. Your stories will float up to the cloud and be ready on all your devices. Start a story on your phone, finish it on your tablet—the magic follows you everywhere!

First, try clearing the voice cache in settings—that fixes most things! If you're still having trouble, please check your internet connection or try restarting the app. We're always working to make the magic run smoothly!

Kids Mode is a safe, easy space for children. It removes complex settings and keeps them focused on stories. You can set a parental PIN in settings to lock/unlock this mode and control screen time.

Yes! Tap the three dots menu on any story in your library and select 'Create New Episode'. The magic continues with the same characters and world, but with a brand new adventure! You can even change things up if you want.

Double-tap on any story and boom—you're in fullscreen reading mode! It's like having a storybook that fills your whole screen. Double-tap again to go back. You can even switch between light and dark mode while reading (perfect for bedtime!).

All your stories are saved in your magical library! You can find them on the home screen. They're saved right on your device, so you can read or listen to them anytime, anywhere!

We speak the language of adventure in English and German, with more languages coming soon! Perfect for multilingual families or helping children learn new languages while they dream big. Change it anytime in settings!